- Overall Info
- Pinnacle Sportsbook Review
- Pinnacle Casino Review
- Customer Service
- Bonuses Pinnacle
- Deposit and Withdrawal
- Pinnacle Special Betting Options
- Pinnacle Sports Mobile
- Our Verdict
- Customer Review
Pinnacle is a medium-sized sports betting, and casino platform operating globally under the Curacao gambling license and is widely known among European bettors. Pinnacle became the first online bookmaker that offered a business model based on reduced juice betting. It is still recognizable for its competitive odds for a wide range of markets. This Pinnacle Sports review will describe the actual margins you can find within their lines, and also casino entertainment services, and important general information.
Pinnacle, also known as Pinnacle Sports, is an online sportsbook company and an online casino with live dealer casino services owned by Ragnarok Corporation N.B. It is an established sportsbook operating since 1998 which has a large customer base worldwide.
The main reason why sports bettors opt for Pinnacle Sports is their competitive margins, starting from only 1%, while most betting sites offer at least 3% as their most lucrative offer. In addition, the sportsbook selection involves all popular sports and non-sporting events, for instance, political debates. Still, Pinnacle’s primary focus is the European betting audience, so you will find the best odds and the widest variety of events and wagering options for Soccer with more than 50 leagues on the list and different props Pinnacle offers for almost every game.
Pinnacle was known as Pinnacle Sports before 2016; after a rebranding, it appeared under the name Pinnacle. It started as a traditional offline bookmaker and accepted bets over the phone and in person. Still, in 2000, they became one of the first sportsbooks who went online to become a worldwide Internet bookmaker and casino. Until 2007, Pinnacle was a pretty popular online bookmaker in the USA, but it had to leave the U.S. market after the law banning online sports betting in 2006. In 2016, they became the first sportsbook that added the wagering options for eSports. Pinnacle eSports betting is still on a top level compared to various opponents.
Pinnacle sports betting platform still remains one of the world’s leading bookmakers. It attracts high rollers worldwide due to its loyal policies towards winners and a unique betting model that involves the highest betting limits and payouts, with the stakes up to $1,000,000 for particular events.
Pinnacle casino and sports betting site have two active licenses: they are officially approved by The Curaçao Gaming Control Board and The Malta Gaming Authority. The Maltese license is spread to the online sports betting services, while the Curacao license is also valid for casino games, including a live dealer casino section.
Pinnacle Sportsbook Review
Pinnacle sportsbook has a good variety of markets; it is not as extensive as some other online betting industry leaders can offer, but you still choose top popular sports and a range of niche disciplines. The complete list of sports Pinnacle betting section covers is the following:
- Aussie Rules;
- Boxing and MMA;
- Car Racing;
Besides the standard disciplines, you can also opt for the Virtual Sports, available under a separate tab, involving thirty-one titles: Football, Horse Racing, Motor Racing, Table Tennis, Basketball, Hockey, and more.
The sports betting section has a very convenient layout: all sports titles are located on the left. In the middle of the page, you can see the actual offers you can bet on: there is a tab with the live betting events taking place at the moment or the upcoming events that will be available for in-play wagering soon. Another section is dedicated to highlights: the most significant upcoming or current events, with the best odds or markets, in different disciplines.
Pinnacle’s primary advantage is the reduced juice model, so it is always possible to find extremely valuable markets; besides, the stake amount can reach $50,000 for particular matches. Although the number of disciplines is not as rich as many world-leading sportsbooks to include in their library, they provide intense coverage for almost every sport you can reach with Pinnacle.
Pre Match Line
Pinnacle offers about 20,000 monthly events for pre-match betting.
Besides, you can combine Pinnacle sports bets using the Parlay and Teaser function and choose from various Futures for most disciplines. You can find the events for approximately sixty Soccer leagues, from the top popular ones to a range of niche titles like Bangladesh Premier League, Iran Pro League, or Evronuli League of Georgia.
The number of markets for each sport definitely depends on the season. Pinnacle offers the deepest coverage for Soccer, ESports, Tennis, Hockey, Baseball, and Basketball. For instance, speaking about eSports, there can be up to ninety markets; the covered cybersports disciplines are the following:
- Dota 2;
- Counter-Strike: G.O.;
- League of Legends;
- Rainbow Six;
- StarCraft 2;
- Warcraft 3;
- Call Of Duty.
The top eSports events like Dota 2 tournaments can involve up to a hundred markets, for instance, including the number of kills made by a particular player, or such C.S. props like if there will be a knife kill or will there be an ace.
Besides, Pinnacle organizes its own Counter-Strike Cup in cooperation with GRID and Relog Media.
Pinnacle is mainly designed for professional bettors who are used to gambling at high stakes. Thus, they offer a range of unique features, which include Dynamic Lines, where the bettors can check how odds change in real-time mode, and the Rebet service.
Live Betting Line Review
In-play betting enthusiasts will not find a shortage in events offered for live betting: there are more than a hundred events given daily for making live wagers with the competitive odds and payout up to 97%. There are many props for live betting, too, especially when it comes to Soccer. However, some bettors may find the absence of live streaming and cash-out options disappointing. On the other hand, there are a number of other valuable tools, for instance, the Multiview option. With the Multiview, you can monitor up to four events to make faster and more accurate betting decisions.
Just like Pinnacle’s pre-match section, the live betting division offers many options for eSports, with many props and exotic bets. The coverage is also vast when it comes to in-play wagering on Tennis, Basketball, and Basketball.
You can also find appealing markets for American sports leagues; the margin can be about 1%-1,5% for the top NBA, NHL, or NFL games. Overall, Pinnacle’s live betting section shows a solid technical performance, so you can place wagers quickly, avoiding any lags and mistakes.
The average Pinnacle betting margin is 3%; with their primary focus on Soccer, they reduce the margin for the most significant Soccer events to 2%, and their reduced juice policy can drop the margin to 1% in some cases. The other sports’ margins vary from 3% to 6%, which is still pretty competitive.
To make it more transparent, let’s compare the odds from another industry leader, Unibet sportsbook. It offers the following Moneyline for the upcoming Euro-2020 game between Wales and Switzerland:
Wales: 4,25/Draw: 3,10/Switzerland:2,15
Pinnacle’s odds for the same match look the following:
Wales: 4,05/Draw: 3,10/Switzerland: 2,210
Even though the odds are a bit lower for Wales on Pinnacle, you can make a much more significant stake and win more than you can with Unibet.
For your convenience, you can switch between the Decimal and American odds format.
Pinnacle Casino Review
Pinnacle Casino features a vast library of slots, a decent number of table games, and a separate division dedicated to the Live Dealer Casino. Pinnacle cooperates with various top-tier software providers: Playtech, Megaways, Evolution Gaming, Red Tiger Gaming, SpinPlay Games, Ezugi, and others. You will not find some more special activities; for instance, Pinnacle does not offer Bingo, Lottery, or a Poker Room.
All games work perfectly fine from the desktop browser version, provided your Internet connection is stable. Still, it is not very convenient to play slots and other games via the mobile version.
Pinnacle does not hide their RTP percentage, so you can check it for every slot game you want to play. The average house edge of the slots is approximately 3% or less.
The Casino tab involves an extensive library of slots and other casino games. The slots library is large: at the moment of writing this review, we saw almost two thousand slots of various gaming providers. The collection is divided into several categories:
A large (more than 1,000 titles) slots library of Pinnacle involves different categories:
- Classical slot machines;
- Jackpot slots like famous Mega Moolah, Mega Joker, or the Wheel of Wishes;
- Promotional Games;
Besides slots, you can find the following casino games in different variants:
- Blackjack: Thirty different titles, for instance, European Multihand Blackjack, Single Deck Blackjack, Royal Pairs, and more;
- Roulette: Twenty four titles, including European Roulette, Multi fire, American Roulette, Roulette Diamond, and more;
- Table Games: Fifty miscellaneous games, for example, Dragon Tiger, Park Bingo, Baccarat, Mahjong, and other mini-games and casino activities.
The live dealer section of Pinnacle Casino is powered by Evolution Gaming and Ezugi and provides the customers with various versions of classical live casino activities like Baccarat, Blackjack, Roulette, and other miscellaneous live card games and table games, for instance, Craps, Live Three Card Poker, Live Casino Poker, or Monopoly. Among the top popular titles is the Lightning Roulette by Evo Gaming and Blackjack VIP A from the same provider.
There are fifty-five live dealer tables in Pinnacle Live Dealer casino, and they are very conveniently divided into the following sections:
- Baccarat: Thirteen titles, including the most popular versions of Evolution Gaming;
- Seventeen Blackjack variants, for instance, Blackjack VIP, Speed Blackjack, and more;
- Eight Roulette versions: Lightning Roulette, American and European variants, Roulette Portomaso, and others;
- Game Shows: Crazy Time, Side Bet City, Monopoly Live, Lightning Dice, and more, with overall ten titles;
- Miscellaneous Games: Ten titles, including Casino Holdem, Live Three Card Poker, Craps, Caribbean Stud.
Pinnacle does not regularly update its games library. However, the overall choice is still a pretty decent one, especially for a website primarily focused on sports betting rather than casino gaming.
Pinnacle offers a comprehensive FAQ section and a Help Center that involves detailed answers to the essential questions about accounts, payments, and betting processes. Besides, they offer a separate section with a sports betting guide for novices.
If you want to contact customer support agents, you can use a special email form from the Contact Us page or send a direct email to [email protected]
To send your request, you must submit your email or a user I.D., indicate the subject of your request, and choose the department:
- My Account;
- Betting Inquiry;
- Deposits and Withdrawals;
- Affiliate Program;
- General Request;
Unfortunately, there are no phone numbers or a live chat available, but the agents reply to the email requests within an hour or less. The assistance is available 24/7.
Our research showed that it takes about thirty or forty minutes for the advisors to reply to email requests, but some delays up to several hours may still arise. The overall opinion of the customer services is pretty controversial: many Pinnacle members suppose it performs well and shows prompt and quick support, but there are various complaints about delays with reply and poor service.
Bonuses are available for casino players; the sportsbook does not offer any welcome or regular promotions. They are aimed at people who do not want to be limited by any wagering requirements or any other terms and conditions. However, recreational punters still wager with Pinnacle, so they took care of them too and released a modest welcome bonus offer and a range of various promotions.
However, there are a number of regular casino promos:
|Bonus type||Bonus conditions|
|Cashback on all casino games||If you lose at Casino or Live Casino €50 or more within five or more spins, you earn 20% Cashback of up to €100.|
|Daily Free Spins||You can receive up to 30 Free Spins playing selected slots; qualifying slots for each day of the promotion are indicated on the website.|
|Welcome Bonus||If you make a first deposit of at least €50 and bet at least five times in Live Casino, you will receive $25 as a welcome bonus for all Live Casino game titles.|
Deposit and Withdrawal
Pinnacle offers a large selection of payment options, including both fiat and alternative currencies. The exact list of banking methods depends on the currency you will choose when you register, so we will provide you with a list of the most popular options.
To deposit at Pinnacle, you can use the following options:
- Visa/Mastercard credit and debit cards; deposit is free, and the minimum deposit is €20;
- Skrill; deposit is free, the minimum deposit is €10;
- Neteller; deposit is free, the minimum deposit is €10;
- Bank Wire; the deposit fee may vary depending on the amount; the minimum deposit is €100;
- EcoPayz: the deposit is free, the minimum deposit is €10;
- InstaDebit: the deposit fee is 1,25% of the deposit amount, the minimum deposit is €50;
- Bitcoin: the deposit is free, the minimum deposit is €5;
- Litecoin: the deposit is free, the minimum deposit is €5;
- Neosurf: the deposit is free, the minimum deposit is €20;
- MuchBetter: deposit is free, the minimum deposit is €10;
- SoFort: deposit is free, the minimum deposit is €20;
- Trustly: the deposit is free, the minimum deposit is €10;
- PaySafeCard: the deposit fee is 25% of the deposit amount, the minimum deposit is €50.
You can request a payout with the following banking options and under the following terms and conditions:
- Visa/Mastercard credit and debit cards; the minimum withdrawal is €10. Payout time: 0-5 days;
- Skrill; the minimum withdrawal is €10. Payout time: 0-5 days;
- Neteller; the minimum withdrawal is €10. Payout time: 0-5 days;
- Bank Wire; the minimum withdrawal is €15. Payout time: up to 10 days;
- EcoPayz: the minimum withdrawal is €10; Payout time: instant;
- InstaDebit: the minimum withdrawal is €10; Payout time: instant;
- Bitcoin: the minimum withdrawal is €5; Payout time: instant;
- AstroPay: the minimum withdrawal is €10; Payout time: up to 24 hours;
- MuchBetter; the minimum withdrawal is €10; Payout time: instant;
- Trust: the minimum withdrawal is €10; Payout time: instant;
- PaySafeCard: the minimum withdrawal is €25; Payout time: instant.
Pinnacle offers one free withdrawal per month.
Pinnacle Special Betting Options
Besides standard one-way wagers, you can use extended betting variants:
- Accumulator bets: Pinnacle and other sports betting sites offer this betting option allowing you to add several bets and combine them into one. If all your betting choices within one accumulator are correct, you will get a payout according to the total amount of odds for all bets;
- Teaser: it is another option for getting an extended price. It allows bettors to adjust the Handicap value to make the wager more accurate;
- Pinnacle sports online matchup bets: such wagers implies comparing two particular players, usually the leading opponents of two basketball teams or two best golfers in one tournament.
Besides, Pinnacle offers a Live Center for registered users; it allows members to monitor the betting odds for upcoming live events and see how the line changes in a real-time mode.
Pinnacle Sports Mobile
Pinnacle adapted its website for mobile browsers, and there is no native app for iPhones or Android smartphones. However, the mobile version offers the same services you can find on the desktop one, including customer support contact page, banking, betting markets, and casino.
Some gambling sites do their best to make their mobile versions look like a native app with more mobile-friendly navigation, fewer buttons, and a design fitting to a smaller screen. This is not about Pinnacle: their mobile site looks exactly the same as the desktop version, almost without any changes.
Pinnacle’s overall performance proves it worth being highly rated as a safe and reliable platform for sports betting and casino experience. In addition, we researched the customers’ feedback. We used Pinnacle’s services personally to provide the readers with an unbiased opinion and a fair Pinnacle review. We can claim that they mostly follow their own policies and meet the needs of an average professional sports bettor.
Although the minimum bet is only $1, the website is obviously aimed at high rollers who do not care much about the bonuses and primarily appreciate prompt payouts, a great choice of banking options, and high betting limits.
Pinnacle’s licenses are not qualifying to provide the services in the United States. Pinnacle has not been in the U.S. market since 2007 and is not approved by any gambling authorities in any state, which is a must for being a legal sports betting or casino gaming provider in the USA.
To make a pre-match or in-play wager, you must create a Pinnacle account and send your first deposit. After this, you choose your preferred sports, leagues, or games, check out the markets, pick an outcome and add it to your bet slip; finally, you press the Place Bet button.
Pinnacle does not feature any native apps for iOS or Android. Instead, you can use a mobile version of Pinnacle and reach all their sports betting services and casino activities from any modern mobile device with a stable Internet connection. All deposits, withdrawals, customer care contact information, and other important points are also accessible from the app.
The withdrawal process at Pinnacle is simple: you must find the Withdraw button, choose a payout banking method, indicate the withdrawal amount you require, and wait until you receive the funds in your banking account. Withdrawal time may vary from several hours to several days, depending on the method. The minimum withdrawal amount starts from $15 if you choose from particular banking options.
Before you withdraw, make sure your account is verified. You can come through the account verification right after you register at Pinnacle; for this, you need to send your personal documents, for instance, your I.D. card, or driving license, or passport and wait until the customer support representatives check your identity and approve you.