- Overall Info
- How to create a Betonline account?
- Betonline Sportsbook Review
- Betonline Casino Review
- Live Casino
- Poker Room
- Customer Service
- Betonline Bonuses
- Deposit and Withdrawal
- Special betting options
- Mobile apps
- Our verdict
- Customer Review
BetOnline is one of the most trusted US gambling platforms: it has been in the industry for more than twenty years and claims to be a sports betting and casino site with the customer-first approach. Our Betonline review will try to confirm or disprove this statement by thoroughly researching every website’s section: sports betting markets, bonuses and promotions, casino and poker games, mobile betting, deposit and payout methods, and certainly the customer support performance.
The first look at Betonline satisfies the eye with a very convenient design: the website is divided into several sections in a logical way that you can easily reach by clicking a dedicated tab. The sections are the following:
- Live Betting;
- Live Betting;
Thus, the main page immediately shows you all gambling products offered by Betonline, and you can quickly navigate between them. Besides, recently the Betonline team has also launched a new website version that also looks stylish and minimalistic with a more modern touch. You can easily switch between the classic and new versions depending on your preference.
The key audience of Betonline comes from the United States and Canada, but it accepts users worldwide, so you are only limited by your local gambling law. However, the website is not translated into any languages but English, which may be inconvenient for non-native speakers. Predictably, most services are focused on the needs of North American customers: you can say it after a quick look at the most promoted betting markets, bonuses, and the overall betting line view; we will discuss it in more detail further in this review.
It is generally accepted that Betonline started its operations in 2001; you will find this information in most reviews, but in fact, the company has existed since the last century, providing the betting services under the name Best Line Sports. They were not, of course, an online sports betting site and accepted bets over the phone with the headquarters in Costa Rica. In 2001, the company went online under a new name and three years later moved to Panama with a new gambling license. The team has expanded to approximately three hundred employees, and the brand became recognizable among the US and Canadian bettors.
Although Betonline cannot be proud of a top-tier gambling license (we will discuss licensing details in the next section of the review), it has gained a reputation of a trusted gambling website. Its name appeared in a scandal once, when proofs of unfair Blackjack play appeared on the Internet: the video published at one streaming platform showed that the Blackjack live dealer kept switching cards which led to players’ losses. Still, Betonline made a faultless and decent decision to stop cooperation with the dealing vendor and sign with a new live dealer gaming provider; thus, the situation did not affect their reputation much.
We have already touched on the Betonline license topic and mentioned it dealt with two companies: their first gambling license was given out by the Costa Rica gambling organs, and currently, the site works under Panama jurisdiction. Panama Gambling License is not considered as a prestigious one; what is more, it does not cover the US gambling market, which stipulates that a legal sports betting or the local organs must approve casino website of the selected states. Thus, Betonline remains in a status of a gambling platform located in somewhat we call a grey area: it is not strictly prohibited from using it within the USA and Canada, but you cannot still claim it is a perfectly legal US site. It does not prevent new and existing bettors from using Betonline: thanks to their reputation, the users are attracted to their product even knowing they are not in the official gambling register of the United States.
How to create a Betonline account?
Betonline does not allow signing up via social networks, which may seem inconvenient, but guarantees you more safety: it is much easier to have your account hacked if it was created using Facebook, Twitter, etc. Thus, your only option is to go through the simple registration procedure, starting from the Join Us button at the top of the Betonline main page. The registration form will ask you to fill in your name as per your personal ID, your email address, phone number, and your residence country. After you confirm your email address, the account is ready for deposits and your first bets. However, you will have to verify your identity by sending copies of your personal documents via email or confirming personal information by phone: it is an obligatory procedure that will allow Betonline to proceed with your withdrawals promptly.
Betonline Sportsbook Review
You can tell that Betonline sportsbook is interested in the US betting audience by just a quick look at the list of sports. The overall number of disciplines does not exceed thirty; it is divided into two sections: Main and Other sports. The main sports selection involves all-American disciplines like Football, Baseball, Basketball, Boxing, Soccer, Golf, and Martial Arts, and the rest of the list consists of the popular events in Handball, Auto Racing, Horse Racing, Rugby, and some more.
If you are a maverick and prefer betting on rare niche sports, Betonline will most likely leave you cold. The owners do not bother themselves with embracing all existing disciplines and focus on the top-requested ones. You will not find, say, Olympic games or Australian rules betting markets, although Entertainment and Politics bets are at your fingertips.
Whereas experienced punters may find the overall look familiar: it is not crucially different from dozens of same-type US bookmakers. Anyway, we have a thing of such uncluttered and user-friendly designs.
A bet slip on the left shows all available bet types: Straight, Parlay, Teaser, and If-Bet. Betonline took care of punters outside the USA and Canada, so you can select between American, Decimal, and Fractional odds formats.
Let’s stick to the subject of the most worthwhile points of the sportsbook: what exactly Betonline can offer?
Although Betonline betting team features its own oddsmakers and analysts, the pre-match line does not spoil bettors with a wide selection of markets, even when it comes to top matchups within American leagues. Thankfully, we have found exceptions browsing dozens of events and can safely say that NFL, NBA, and NHL games involve more than three traditional Match bets.
Suppose you want to wager on Baseball; you open a match coupon for Washington Nationals vs. Colorado Rockies game and see the following options:
- Run Line, Money Line, and Totals for Game Period and the First Five Innings Period;
- Team Points;
- Game Props: Team to Score First Wins, Perfect Game, Extra Innings, Total Runs+Hits+Errors in 1st Inning Over/, and more.
As you might have guessed, Betonline is superior when it comes to Props; check out any old match in a top US league, and feel like a kid in a candy store with a selection of Exotic bets on Football, Basketball, and Baseball. We will speak about NFL markets in more detail later, so let’s move along now.
Not that you will feel the same enthusiasm when you enter, say, a Soccer section. You will hardly find more than Money Line, Handicap, and Totals for a Game period odds, no matter if it is about top-notch European leagues or less popular minor events. Still, we have got to hand it to Betonline. They covered a pretty large number of Soccer leagues worldwide. Having Bulgaria, Chile, Italy, Romania, Russia, and about twenty more countries included in a Soccer line is more than generous for an American bookmaker.
We mentioned eSports earlier, so it’s time to cover the waterfront of this topic, too. Don’t be surprised: you will see no hint of cyber matchups in the basic pre-match line. Instead, they are all gathered under a separate tab. Was it worth a separate section? Well, yes, we suppose: the coverage of the top esports events is impressive compared to many betting sites and even leaving most of them far behind. You can find odds for the following cybersports disciplines:
- Counter-Strike: GO;
- Dota 2;
- Starcraft 2;
- Rainbow Six;
We must admit that at Betonline, eSports selection is not the biggest one, but the quality has always meant much more, right? Let’s take a look at a line example for a random CS: GO matchup within the IEM Fall: Europe. Betonline offers odds for the following markets:
- Match Winner;
- Total Rounds (Match) Over/Under (ten options);
- Winner Map 1;
- Winner First Half on the Map 1;
- Winner Second Half -1×2 (Map 1);
- Round Advantage Map 1 (six options);
- Round Advantage 1st Half Map 1 (six options);
- Round Advantage 2nd Half Map 1 (twelve options);
- Total Rounds Map 1 (ten options);
- Team 1 or Team 2 Total Rounds Map 1 (six options);
- 1st Pistol and 2nd Pistol Round Winner (Map 1);
- Odd/Even Rounds (Map 1).
Looks impressive, doesn’t it? The same level of coverage is common for the other disciplines, too, so we are pleasantly surprised to find such an esports betting gem.
The live betting section immediately surprises with a pretty vast number of various events. Live line is not only about American sports: we were pleased to see, for instance, Japanese Baseball matches or Russian Ice Hockey. NFL and NBA are also here, of course: you can be sure to see all regular-season and playoff games in the live events grid.
What’s up with the coverage, though? Quite frankly, it is far from perfect: for instance, a single Baseball matchup includes no more than six markets as follows:
- Run Line;
- Money Line;
- Total for the 1st 5 Innings;
- 3-Way in 4th Inning;
- 3-Way in 3rd Inning;
Top NFL or NBA games are covered better and have Props and last-minute bets available, too. Lines in the other disciplines are too mediocre to focus on them much; you can find up to ten sports betting options for Darts, eSports, Volleyball, Ice Hockey, etc. Overall, there are hardly more than twenty matches to wager on daily in a live format. There are times when the live section is empty with literally zero events, so if you are specifically passionate about in-play wagering, you may be in for frustration.
A few words about technical details: Betonline live betting section layout is worth noticing, too. Punters can switch between Multi-View and Event View and have quick access to events schedules. A bet slip involves a Quick Bet option, allowing bettors to set a stake amount once and place wagers instantly without a need to confirm them every time. How is that for extra services like live streaming or Cash Out? There are none of them: you can only monitor live statistics during games, and Cash Out options are not available.
A little spoiler ahead: Betonline racebook did not impress us much. The best thing about this section is a detailed guide on Horse Racing betting, markets glossary, and tracks reviews. Let’s come to the point: Betonline mainly offers wagering on Thoroughbred tracks, but some Harness options are offered as well. Odds are offered for about twenty tracks per day; besides US races (Belmont Park, Charles Town, Churchill Downs, Delaware Park, etc.), there are Canadian, British, Irish, French, South African events. You can place Straight, Quinella, and Trifecta bets on the few races included in the daily offer and check brief information about each fixture: Race Type, Distance, Surface, and Purse. Don’t expect to get much in terms of previews: there are no forecasts, descriptions, or any extra information, so horse betting at Betonline implies searching for more details elsewhere. For many, it automatically means they can wager elsewhere, too.
NFL Betting Line
We already mentioned NFL as the prevalent league in Betonline’s coverage: you will most likely find the most comprehensive offer in NFL matchups. There are also NCAA odds, too, but its selection is too scarce to focus on it. Let’s be clear: no sports at Betonline have top-notch coverage, except top eSports matchups, but the NFL offer is one of the most elaborate for this particular bookmaker. We will just show you an example to not sound proofless: let’s look at Virginia vs. Miami Florida match coupon. You will find the following markets:
- Spread, Money Line, and Total for the Game Period;
- Spread, Money Line and Total for the First Half Period;
- Props: 3 Straight Scores by Either Team, Any Team to Score 40+ Points, Will there be Overtime, Will there be a Scoreless Quarter, etc.
Again, Betonline shows its expertise in Props, but is it enough for high-rollers or just a majority of recreational punters? High betting limits may imply a sportsbook is geared for professionals, so not seeing various Handicap, Asian, or Total markets is a bit confusing after all.
If you have ever tried betting at one of the top European or British sportsbooks, you may feel disappointed by the margin rates.
It is pretty fine for an American sportsbook; still, there are a plethora of sportsbooks operating worldwide, so it is not a big deal to find a better offer for literally every sport at Betonline.
Betonline Casino Review
As soon as you open a Betonline casino main page, you see an ambitious statement that you won’t find such a selection of table games and slots anywhere. Well, let’s not take it at face value and check.
Sly owners of Betonline do not publish the whole number of slots and other games anywhere at the site, but a closer look to various gaming categories proves they may not be lying: there are plenty of games powered by top-tier software providers. Ah, yes, you cannot search games by a provider name, too: Betonline did not take any care of your convenience here, so you can just scroll through hundreds of titles before you find the one you need. Ok, we are the professionals, and our sharp eyes sought out some Habanero, Netent, Betsoft, and Oryx titles. There are more game developers involved (of course, we did research and know for sure: there are eight of them overall), so we could be pretty satisfied with what we see, but for the very inconvenient layout.
If you are into live dealer games, you will find even a whopping two live casinos, but let’s first things come first: we will tell you everything about all of them further.
You cannot complain about a lack of slots: the library is vast enough to satisfy anyone. As we already mentioned, you cannot search by title, theme, provider, or jackpot amount: all slots are just gathered into one huge collection. When you click on the Slots tab, you see the most played games first. They are:
- Voodoo Queen;
- Eagle Gold;
- Wild Cherry Blast;
- Primal Hunt;
We are not sure that these titles really beat records in terms of spins players make in them daily; anyway, if you scroll the page down, you will find the rest of the collection. It includes mainly modern video slots and jackpots, but sometimes you can come across classical fruit machines. There are no demo versions, so you must be registered and ready to purchase spins to try any games. However, some of them have special signs promising you unlimited free spins or bonus rounds, and the Promotions section is also full of casino offers, so provided you gamble responsibly, you will get your portion of fun.
- Slots are the biggest but not the only part of the Betonline casino. Thankfully, you can opt for more games as follows:
- Table games: seventeen variants of Blackjack, Craps, ten Roulette options, fourteen online Poker games (Draw Hi-Lo, Let ’em Ride, Oasis Poker, Caribbean Red Dog, Three Card Rummy, and more), three Baccarats from different providers;
- Video Poker: seven multi-hand and eight single-hand options, including Jacks Or Better, Deuces Wild, Double Bonus, and Deuce-and-Joker;
- Specialty Games: Keno and Scratch cards.
So, is it the biggest library ever? We are not sure. We reckon we have seen bigger collections. Is good? Definitely: all games load quickly, look good, and are available from mobile and desktop devices. Besides, it seems that the Live Casino is a bigger Betonline’s concern, so it’s time to review the live dealer section.
The Live Dealer tab offers you to choose between the Red or Black Live Dealer Casino. Black Casino turned out to be an embedded product of the Fresh Deck Studios, and when we opened it, we faced our first technical issues. It took about half a minute for Betonline to show us all available live dealer tables, and what we finally saw did not impress us much.
Only eleven games (though, with two limit options to choose from for each) are available. To be precise, they are:
- Baccarat: one title;
- Roulette: two titles;
- Blackjack: nine options (including exotic titles like Russian and Baltic Blackjack).
The stakes are divided into two categories: for instance, you can play the same game at stakes from $1 to $500 or from $10 to $10,000. Some tables do not have such a choice, though.
Probably, the Red Casino can give us more diversity? Again, we had to patiently wait until the page loads, but it didn’t show anything extraordinary: just the same baccarat, blackjacks, and roulettes by other providers. Not impressive, but still an option, after all.
The first thing you must know about the Betonline poker room: it is not designed for high-rollers. The second thing becomes quite obvious then: the place is full of rookies and fishy players you will brush away quickly if you are a professional.
However, don’t expect large winnings even if you play poker like a pro: stakes rarely come higher than $10. There are tables with $500 or $1,000 limits, but they are not much popular here. You can play Texas Holdem, Omaha Hi-Lo, and Omaha Poker, and that’s all, so don’t even try to find exotic titles with sky-high blinds.
It is a good recreational poker room, though. It allows US players who struggle to find a legal and comfortable online gambling site and offers many promotions and tournaments with a relatively big prize pool. In short, if you are a poker newbie, it will perfectly work for you. Among other pros, we can highlight the following:
- Good mobile browser-based performance;
- Poker app for iOS and Android;
- Downloadable poker odds calculator;
- Regular MTTs and STGs.
Speaking about tournaments, we must mention there are really plenty of them: if you open the Betonline tournament schedule tab, you will see at least nine options, with the most famous one called $1 Million Windfall. Besides, you can opt for various promotions like a 5% rakeback or a 100% first deposit bonus. There is no loyalty program or a regular rakeback that many bigger poker rooms offer, though.
We mentioned the Poker odds calculator, an in-house poker tool featured by Betonline, but it is not the only poker tracker you can use. Betonline doesn’t ban poker tools and various trackers, so feel free to use them if needed.
A little about the technical side: poker software is provided by Connective Games and has passed all verification procedures. In simple words, it means the game is fair: the cards are shuffled and handled by a tested Random Number Generator, so all hands are genuinely random.
To play, you can download poker software from the Betonline site for mobile devices or PCs. However, all features are available in an instant-play mode, too, so you are free to choose.
To sum up our Betonline poker review: it is included in top-fifteen poker rooms worldwide, allows you to take part in various promotions and tournaments, and is aimed at non-professional players.
One of the strongest Betonline sides is their customer service, and it seems they do not overestimate their efforts in creating a helpful, professional support team. Until recently, there was no live chat feature available on the website, but after it appeared some time ago, we suppose it is safe to say Betonline has five-star customer service. Betonline contact methods are the following:
- Live Chat;
- The toll-free phone number for the USA;
- Email: Betonline offers separate email addresses for general, skill games, poker, and casino inquiries.
The support is available 24/7, which totally meets the modern standards; besides, you can search for required information in Help Center.
You can search for information by keywords or navigate around the sections dedicated to various topics. If you do not have any special issue demanding some personal approach, you will most likely find the answers to all your questions. Still, the agents are also there to help: you can get a response to a live chat message within a couple of minutes.
Another pleasant thing is that Betonline offers its help to customers every now and then. For instance, if you enter the Cashier section, you will find quick links to the Bitcoin tutorial. Besides, you have Live Chat on hand in case you have any questions regarding payments, and such a caring approach is discernible at almost every Betonline page.
Sports bettors focusing on large winnings are not usually interested in bonuses and promotions much. Still, let’s be honest: most of us are happy to gain special offers wherever we go, so Betonline caters to the customer’s needs in their Promotions section. Not that you will be smothered in gifts, but there is a choice of bonuses for every activity type: sports betting, casino games, and poker. You can also profit from a referral program: Betonline is ready to give thanks to members inviting new active users. Be sure to check terms and conditions: most bonuses are exclusively available for US and Canadian bettors.
|Bonus type||Bonus conditions|
|Sports Welcome Bonus||Use a BOL1000 promo code and make your first deposit; you will gain a 50% deposit bonus of up to $1,000.|
|5% Bitcoin Boost||All Bitcoin deposits are boosted by 5%|
|First Deposit Crypto Bonus||Use a CRYPTO100 promo code, make a first deposit in Bitcoin or other cryptocurrency and get a 100% deposit bonus of up to $1,000.|
|Casino Welcome Bonus||Three first casino deposits are matched 100% from $25 to $100.|
|25% Sports Reload Bonus||Use a LIFEBONUS promo code when you deposit at least $50 and receive 25% bonus.|
|Reload Crypto Bonus||Use a promo code CRYPTO35 when you deposit using cryptocurrency to get a 35% reload bonus for all deposits from $20.|
|Horse Racing Rebate Bonus||Every horse bet is eligible for the rebate of 7%.|
|Risk-Free Horse Racing Bets||Your first horse racing bet will be risk-free: if you lose, Betonline will refund your stake. The maximum refund is $25.|
|Referral Program||Send your friend a referral link; if your friend signs up and registers their account, you will receive a 200% match to their first deposit.|
|Poker Welcome Bonus||Make a first deposit for poker betting, and get a 100% deposit boost.|
Deposit and Withdrawal
Betonline is generous in terms of banking options: it accepts many currencies and payment systems, including Bitcoin wallets and other crypto deposit and withdrawal methods. For your information, it is also a sort of proof that the website is reliable: as you will see further in the list of deposit and payout options, Betonline cooperates with the largest international systems that would not sign with a scam website. So, what are the options?
You can top up your Betonline account using the following payment methods:
- Debit and Credit cards (Visa, Mastercard, Discover, and American Express). The minimum deposit is $25. The maximum deposit is $5,000;
- Person to Person Transfers. The minimum deposit is $100. The maximum deposit is $600;
- Wire transfers. The minimum deposit is $500. The maximum deposit is $10,000;
- Cashier’s Check. The minimum deposit is $1,500. The maximum deposit is $10,000;
- Money Order. The minimum deposit is $300. The maximum deposit is $9,000;
- Cryptocurrencies (Bitcoin, Ethereum, Ripple, Litecoin, Bitcoin Cash, Stellar). The minimum deposit is $100. The maximum deposit is $100,000.
How to withdraw money from Betonline
As we mentioned before, Betonline may require your personal information to verify your identity before processing any payout requests. The documents you will need to provide are your payment method confirmation (scan of a credit card or a screenshot of your e-wallet), address confirmation (utility bill copy), and a personal ID copy. You can wait until you are asked to provide the documents or do it beforehand with the help of customer support.
To request a withdrawal, go to the Cashier tab, and click the Withdrawal button. You will see all available cash out methods; the list mainly consists of cryptocurrency options, but you can also withdraw using traditional e-wallets like Neteller or Skrill. The full list is the following:
- Bitcoin: $20 – $100,000, processing time: 24 hours;
- Bitcoin Cash: $20 – $100,000, processing time: 48 hours;
- Ethereum: $20 – $100,000, processing time: 48 hours;
- Litecoin: $20 – $100,000, processing time: 48 hours;
- Ripple: $20 – $100,000, processing time: 48 hours;
- Money Order, $500 – $9,000, processing time: 7 business days; fee: $80;
- Neteller/Skrill: $25 – $25,000, processing time: 36 hours;
- Bank Wire: $500 – $25,000, processing time: 15 business days, fee: from $45 to 3% of the withdrawal amount.
Let’s sum it up: Betonline cryptocurrency payments seem much more friendly and quicker than the standard ones; they are cheaper after all and do not involve any fees.
Special betting options
Is there anything beyond traditional pre-match and in-play bets? Definitely: Betonline offers a range of handy tools for punters that set it off from competitors. What are the tools? Let’s have a check.
- Match results and statistics based on home breeding software;
- Betonline Client: downloadable software for sports betting allowing to make bets without using a browser;
- Bet Calculator: a tool allowing you to automatically calculate probable winnings from various bet types;
- Props Builder: a special service allowing you to create prop bets. We’ve already mentioned how good Betonline is in terms of Props, but it went further to make the choice of these bets literally endless. Props Builder offers you to pick a particular player, a statistic (for instance, Yellow cards), select between Over/Under/At Least options and add a number of Total points you want to bet on. Besides, you can bet on head-to-head or trio options and predict who will be the first, the second, and the third in terms of a selected stat.
Betonline does not offer native mobile apps. Instead, they adapted their website to all types of mobile screens to make it look like an application in any modern mobile browser. The Mobile version has simplified navigation and does not limit you anywhere: you can get involved in any gambling activities offered on the main website. Some may even find a mobile site more convenient in terms of UX design, so don’t feel disappointed by the absence of an app. Yes, you cannot receive notifications or save traffic like it is usually allowed by an app, but the current mobile solution is more than satisfactory.
We mentioned a poker app for iOS and Android before; however, you will not find it at stores and can only download it from the Poker section of Betonline.
Betonline is one of the gambling platforms focused on a niche audience and makes it clear in every aspect of its overall offer. Whatever you want to do at its casino, sportsbook, or poker room, you have a constant feeling of this all-American vibe. The biggest selection of betting markets is offered for US sports and leagues; most casino games are popular among American gamblers, and a poker room is one of the few welcoming the New World residents.
In short: if you like betting on NFL or eSports and can’t resist playing a couple of poker rounds, Betonline will welcome you with open arms: it has everything to satisfy a recreational bettor or a poker player. The casino is not bad, too, but if you ever came across some European gambling platforms, you may feel a lack of diversity in slots and table games.
The essential thing is that Betonline is reliable and will payout if you win. There might be withdrawal delays, and we can’t but warn you about them, but this sportsbook is in no way a scam. Anonymity-obsessed ones may praise their crypto transactions opportunities, and everyone else can just rely on the bookmaker’s solid reputation.
Can we recommend Betonline? Yes, to the above-mentioned categories of gamblers. Is it a sportsbook for anyone? We doubt so, but being concentrated on particular things instead of trying to embrace everything is not that bad, isn’t it.
Basically, it depends on where you live: if your country does not allow online gambling at all, Betonline will be illegal for you by default. Still, it is perfectly legit in most countries allowing sports betting at offshore sportsbooks. It has no issues with a gambling license and works as an officially registered offshore company.
Betonline is registered in Panama and holds a Panama Gambling license. Such a license allows it to operate worldwide as an offshore bookmaker and makes the Betonline casino legit, too. The license is not the hardest one to obtain, but Panama's authorities still control and regulate their registered websites. Thus, a popular question 'Is Betonline scam?' has a straightforward reply sounding like 'No, it is not.'
Betonline's cashier has standard and ultra-modern payout methods; most of them are related to cryptocurrencies, so you can withdraw using your Bitcoin, Ethereum, Ripple, Litecoin, and Bitcoin Cash wallets. The old-timers can easily opt for traditional solutions: Neteller, Skrill, Bank Transfers, and Money Orders. Find out more about deposits and withdrawals in our Betonline Ag review.
Betonline is generous enough to welcome newcomers with four welcome bonuses: a 50% boost for the first deposit on sports betting, a 100% match to the first Bitcoin deposit and the first poker deposit, and a whopping three bonuses for the first three casino deposits.