- Overall info
- Efbet Sportsbook Review
- Pre Match line
- Efbet Casino review
- Customer Service
- Efbet Bonuses
- Deposit and withdrawal
- Special betting options
- Mobile Apps
- Our verdict
- Customer Review
Efbet promotes itself as a bookmaker with a superior live betting offer, but it has a casino, Virtual Sports, Lottery, and pre-game betting options on its website. In this Efbet review, we will check its services and provide our readers with an unbiased opinion about their approach to modern digital gambling, prices, technical performance, and customer support. We will mention their online sports betting lines and the games you can find in the Casino, as well as such essential points like Bonuses, Payment Options, and more.
Efbet is a Bulgarian bookmaker focused mainly on Balkan countries: Bulgaria, Greece, Turkey, Macedonia, and other European regions like Italy. The Italian division has a separate website available at the Efbet. It domain, with limited betting and casino games options. The main website, Efbet.com, is translated into English, Bulgarian, Romanian, Greek, and Turkish languages but accepts users from all countries except the United States and the United Kingdom.
Efbet (former Balkanbet) was launched in 2003 as the first Bulgarian sportsbook operating legally under the official gambling license. It was not one of the rapidly growing bookmakers, so until nowadays, it remained a pretty niche sportsbook with a small casino. In 2017, Efbet released a native app, available in App Store and Google Play, and added eSports betting to their betting offer. In 2017, Efbet became a sponsor of CSKA 1948, the Bulgarian Soccer club, and started investing much money into the development of soccer and other sports in Bulgaria. There is not much information about Efbet company development or any future plans, so the main thing we know is that Efbet is a pretty established corporation existing for more than ten years that inspires trust in their service and fair approach towards their customers.
Efbet is licensed by the Bulgarian Gambling Authority and operates worldwide under the Curacao Gambling License number 1668/JAZ. It used to have a license from The Malta Gaming Authority, but at the moment, it is not in the Maltese-approved gambling sites register. The Curacao license was issued in 2019 and covers most countries worldwide. Efbet accepts customers from various regions and does not block or zero accounts from the countries with a law prohibiting online gambling, so be aware of your local regulations before you join Efbet.
How to register at Efbet?
The registration process is simple: find the Sign-Up button in the right upper corner of the page; it will activate a pop-up window where you must enter your personal details as follows:
- First Name;
- Last Name;
- Date of Birth;
- Social Security Number or Fiscal Code for Italians;
The next step involves indicating your residential address and zip code; step 3 is about your identity documents: you must enter your passport, identity card, driving license, or other photo ID information: number, release date, and expiration date. Finally, you must decide on your account details: Nickname, Password, Deposit limits, Security Question, and email address. If you have a promo code or a reference code, indicate it in the dedicated field and press the Sign In button to complete the registration.
There are no easier ways to create an account, but we find this pretty long process more secure than signing up using social networks or simple access via a phone number.
Efbet Sportsbook Review
Efbet sportsbook does not offer a wide selection of sports disciplines to wager on: the number of options does not even exceed twenty and involves only the most mainstream sports, so if you look for much diversity and prefer to bet on some niche tournaments, Efbet is definitely not your choice.
The sportsbook layout seems a bit overwhelmed when you open the page via a full desktop browser version; still, it is not hard to navigate around the sports and markets. You can have quick access to the top popular markets, available last-minute bets in the live betting mode, events schedule, and statistics. The mobile version looks cleaner, so if you are a beginner, it may be reasonable to use the app or a mobile site to start with. Efbet sports betting software is provided by Playtech.
Pre Match line
The pre-match section of Efbet offers a quick search by an event’s title or sorting out by betting markets. For instance, if you choose Italian Serie A, you will see all types of markets available for the current events and the list of the matches within the league. When you click on a particular game, the full list of the markets appears on the same page in a separate section on the left which is not very convenient; most bookmakers transfer you to a separate page containing the betting options.
The soccer coverage is not the deepest one in the industry, but major games still have much to offer: the number of betting options can reach three hundred if we speak about top-tier leagues like Premier League, Bundesliga, La Liga, etc. For instance, Manchester City vs. Arsenal match can have two hundred and forty bet types as follows:
- Traditional markets: Money Line, Handicap, Totals;
- Draw No Bet;
- First Team To Score;
- Red/Yellow Cards;
- 1st Time and 2nd Time Markets;
- Multi Goals bets, and more.
If you check out the other sports, you will most likely have to go with about fifteen-twenty betting options. If you visit an Italian version of the site, you will discover that the action line lacks any eSports: you will not find a sole tournament, which is a bit disappointing as even the smallest modern sportsbooks involve at least a couple of the most mainstream cyber disciplines in their offer.
The number of disciplines, as well as the available markets, are not the largest one, but you can still bet on popular events like Match Winners, Map Winners, First Kills, etc.
As we mentioned at the beginning of the review, Efbet claims to be a bookmaker focusing on in-play betting. In fact, Efbet live betting is not usually more saturated than the pre-game one.
Still, Efbet has many last-minute markets in all types of games, including Soccer, Tennis, Baseball, and more.
The odds fluctuation is shown by special signs; all odds are updated in a timely manner, so the overall quality of the in-play section is high enough to opt for Efbet for a live wagering experience.
Many matches are available to watch via a live streaming service. To get access to live streams, you must have at least €0,5 in your deposit; this small condition enables access to more than five thousand live events per month. The broadcast quality is good enough, but sometimes it may lag, so make sure your Internet connection is stable to maintain the normal streaming.
Speaking about the betting odds, they are not very competitive compared to the top leading European bookmakers. The margins vary from 6% to 9% in pre-match and in-play events, which is a bit too high for a modern digital bookie; even the major soccer events do not usually have margins lower than 5,5%, so if you look for high profits, you might want to shop the lines elsewhere.
Efbet Casino review
Efbet casino looks a bit old-fashioned and is limited by only several software providers. Still, it is regularly updated and allows you to find new titles or opt for the famous classical games. There are no special bonuses like free spins, and the number of games is not fantastically large, so it is mainly a place for non-sophisticated gamblers who need a distraction from their sports betting activities. You do not need to download any software and can access all games via desktop, mobile browser, or an app.
The Slots section contains about a hundred titles powered by Pragmatic Play, Netent, and EGT. The layout of the page is convenient enough to quickly navigate around the games; you can search the slots by titles and sort them by the gaming platform or alphabetical order. However, the selection is obviously very limited: you will not find many casino games except slots and famous titles like Mega Moolah or other popular progressive jackpots from various providers.
Efbet does not offer any lists of selections but two categories: Recommended and New games. Among the suggested slots are the following titles:
- 40 Super Hot;
- Aloha! Cluster Pays;
- Gonzo’s Quest;
- Divine Fortune;
- Wild Worlds;
- Berry Burst;
- Grand Spinn, and more.
Besides, there are various other classical fruit machines, modern video slots, and progressive jackpots like Sweet Bonanza, Twin Spin, Dazzle Me, and more. However, the collection is ridiculously small to rate it very high; besides, you can not opt for various table games. Thus, there are no online roulettes at all; the only games you can play except slots are a single Baccarat option and Jacks or Better video poker game.
Overall, we find this part of the Casino is pretty mediocre and did not find any special features that may impel you to make a dash and register at the Efbet Casino. Let’s check if things are better in the Live dealer casino.
The Live Casino features forty-two games by Pragmatic Play and Medialive, and there is not much diversity here, too. To be precise, the library consists of the following options:
- Blackjack: Blackjack Macao, One Blackjack, Blackjack Vegas, several Blackjack Azure table, and Classical Blackjack tables from Pragmatic;
- Baccarat: Speed and Classical Baccarat tables, and Sic Bo;
- Roulette: several Roulette Macao tables, Speed Roulette, Mega Roulette, Roulette Azure, and Auto Roulette;
- Mega Wheel Game Show.
The collection obviously lacks video poker titles and some miscellaneous game shows; still, all the most popular activities are here, so you can always find a spare table at any time of the day.
Efbet customer support team is available 24/7; you can contact them via several methods:
- Live Chat;
- Phone number.
All Efbet contacts are published on the Support page.
The agents speak English, Bulgarian, and Italian and reply quickly: the live chat messages are responded to within a couple of minutes, and the emails are replied to within a couple of hours which is a normal processing time of written email requests. Our research we made to review Efbet showed that the customer support agents are helpful enough when it comes to simple questions; however, we found many negative reviews about the overall service; people regularly complain about withdrawal delays. Besides, some people claim the agents refuse to close the accounts upon requests and the overall poor support quality.
If you want to find information about withdrawals, deposits, betting rules, and other questions that do not require chatting to the website representatives, you can check the Help Center, located under the Support tab. The FAQ section is pretty comprehensive and contains many useful details, so we didn’t find fault with it.
Efbet promotions page has several bonuses, including welcome offers for sports and casinos. However, we can not call the selection of bonuses very generous: the overall offer is pretty modest and limited by rather typical promotions. There are no seasonal promotions related to major sports events or casino tournaments regularly held by big digital gambling platforms. Besides, there are country and payment method limitations: for instance, you can not claim welcome bonuses if you make your first deposit via Neteller, Skrill, or PayPal systems. We will provide you with brief information about the bonuses in the table below but recommend you to get acquainted with detailed terms and conditions on the Efbet promotions page.
Efbet offers a VIP program to regular customers that gives them access to special prizes and bonuses, but they do not publish the terms and conditions of gaining the VIP status and its exact perks. The other bonuses, except the welcome ones, are also available for the exclusive customers picked by Efbet.
|Bonus type||Bonus conditions|
|Sports First Deposit Bonus||Create an Efbet account and apply a WBSPORT02 promo code. Make your first deposit; you will be credited a 100% deposit match of up to €300. The wagering requirements are seven times.|
|Casino First Deposit Bonus||Create an Efbet account and apply a WBCASINO01 promo code. Make your first deposit; you will be credited a 100% deposit match of up to €1,000. The wagering requirements are thirty times; you can not use the bonus to play Casino Hold’em Poker, Jacks or Better, and Baccarat.|
|Sports Reload Bonus||Selected customers, who receive a special invitation from Efbet, can get weekly, monthly, or a daily reload bonus: a 100% match to their deposit amount; the bonus can be wagered at the sportsbook. Payment method restrictions apply; Efbet does not indicate any requirements you must meet to qualify for this private offer.|
|Matchplay Bonus Casino||Selected customers, who receive a special invitation from Efbet, can get weekly, monthly, or a daily reload bonus: a 100% match to their deposit amount; the bonus can be wagered at the casino section. Payment method restrictions apply; Efbet does not indicate any requirements you must meet to qualify for this private offer.|
Deposit and withdrawal
The payment option selection is not also a strong side of Efbet: they accept only four banking methods that are pretty popular and convenient, though. The options are the following:
- Visa/Mastercard Credit/Debit cards;
- Bank Transfer.
You can not deposit funds to your account using cryptocurrencies or any prepaid cards; Efbet accepts EUR, USD, TRY, and BGN. All deposit methods are instant, but the bank transfers may take up to three working days.
What we liked about Efbet deposits is the additional safety measures they took to protect the customers’ data when they top up their accounts using credit or debit cards: you can join a special security system called Safe Charge that allows you to proceed with your payments after you enter a separate password. Such an additional security option protects your account from fraudulent actions.
You can use the same banking options for withdrawals; Efbet does not charge any withdrawal fees, but the payment systems may take their commissions for transactions. You will see the fee amount in your withdrawal slip.
Although you must provide your personal information when you register, Efbet may request additional documents for your identity verification when you request your withdrawals.
Special betting options
Efbet is not very generous in terms of additional services, but you can still use the following options:
- Cash Out: the feature allowing you to request a stake refund before the match ends. It is possible to take back the full amount of the stake except a Cash-Out fee or make a partial cash-out;
- Match Center: Efbet gives access to convenient detailed statistics for most sports teams and leagues;
- Telephone Bets: you can call Efbet to make your bets via the phone if you can not do it using the website for some reason.
Efbet offers three types of mobile betting and casino gaming solutions: you can opt for a mobile version of the site we have mentioned before or download a native app. The Apple app is available in the store, but you will have to find a .apk file on the Efbet website to find an Android version. The app’s UX design looks good and convenient, but the apps have a pretty low rating. Most complaints are related to payouts; the app works well, but the withdrawal issue is maintained in the mobile version as well. Still, we have not found any evidence proving the users’ complaints that do not allow us to claim the Efbet app or desktop site is a scam. You can check the apps’ specifications in the table below:
|Mobile app platform||Specifications|
Efbet is a comparatively small sportsbook with a pretty good quality betting line and a small online casino. Although we have found many complaints about the payouts, we can not regard Efbet as a scam website: it still has positive reviews and exists for a long time, which would be impossible if they were involved in any fraudulent actions.
The sportsbook will be attractive for recreational bettors; if you are too picky and want to see thousands of markets for the major sporting events or need to have access to an enormous casino library, you will probably be disappointed with Efbet’s offer. We didn’t like the selection of payment methods and the lack of special betting services either; still, we admit that you can find a range of interesting betting markets and enjoy a neat mobile version.
Efbet does not hold any licenses allowing it to operate on the United States territory. The players from the USA can not register and make deposits at Efbet as it violates Efbet policies and the United States gambling law.
Efbet is officially licensed by the Bulgarian gambling authorities. Besides, it holds a Curacao E-Gaming Committee license, which allows it to operate as an offshore bookmaker worldwide. Although the Curacao Commission is not considered the most reliable authority, many long-established online sportsbooks and casinos work under its protection.
You can choose from several banking options to request a payout: Visa and Mastercard bank cards, Neteller, PayPal, and Skrill. These withdrawal options allow you to receive instant payouts: you will receive your winnings instantly or within a couple of hours. Besides, you can opt for the Bank Transfer, but the withdrawal process may take up to three working days.
Efbet features two bonuses for newly registered customers. If you use a WBSPORT02 promo code when you create your Efbet account, you will receive a 100% deposit match of up to €300; the bonus amount can be used for sports betting. The promo code WBCASINO001 activates a casino welcome bonus: a 100% match to the first deposit of up to €1,000.