18bet Review

• Overall Info
• How to register at 18bet?
• 18bet Sportsbook Review
• 18bet Casino Review
• Customer Service
• 18bet Bonuses
• Deposit and Withdrawal
• Special Betting Options
• Mobile Apps
• Our Verdict
• Customer Review

18Bet is a turnkey casino and sportsbook platform operating as an offshore gambling website for more than a hundred countries. Our review contains detailed information about their offer, services, customer support, mobile gaming, and other essential facts. Finally, we will provide the readers with our verdict based on our experience and find out if this sportsbook meets the modern fair gambling policies and the industry standards.

Overall Info

A relatively new gambling website, 18Bet offers the full range of betting and online gaming activities: you can bet on traditional and virtual sports or play slots and casino table games, including the ones with live dealers. Both sections are well-developed and feature various options for recreational gamblers. 18Bet cooperates with world-class software providers. The 18bet betting site works globally and accepts players from many countries; the main customer pool comes from Canada, Finland, Norway, the Netherlands, and a range of other European, African, and Asian regions.

The 18bet website is translated into almost twenty languages: English, Italian, Turkish, Chinese, French, Canadian English, and more. The platform is accessible from desktop and mobile browsers and features a native sports betting and casino app for Apple and Android devices.

18bet official site

18bet History

18Bet is a part of the Shark 77 brand, a Maltese company founded in 2010; their first website, 18Bet, went online in 2012. Besides 18bet, Shark 77 also owns SportEmpire casino, a gambling platform with almost the same layout and number of services as 18Bet. We are aware of no significant landmarks in the history of 18bet: their development is based on a standard business model of a medium-revenue gambling company. They aim to focus on a small number of projects to deliver high-grade customer service and provide them with top-tier betting products.

Bookmaker License

The 18Bet website is owned by Shark77 Ltd legal entity. The company is registered in Malta with headquarters in Floriana. It holds a Malta Gaming Authority license, considered rather prestigious in the gambling industry. The license number is MGA/B2C/409/2017. 18Bet’s MGA registration involves two license types:

• Type 1: covers casino games and virtual sports that work on the random number generator principle, for instance, slots, lotteries, roulette, online blackjack, baccarat, or video poker;
• Type 2: covers gambling activities not depending on the random generator like sports betting.

Malta Gaming Authority negotiates with the sportsbooks’ and casino’s clients directly in case of any issues and can perform as a mediator in complicated disputes.

How to register at 18bet?

To join 18Bet, you must press the ‘Register Button in the right top corner of the page and fill in the registration form: email, username, and a password. The next step involves indicating the customer’s contact details, name, and date of birth. On this step, you must also select your country and preferred currency; you can not alter your choice afterward.

Although the process is fast enough and does not take much time, you can opt for alternative quicker registration methods: you can sign-up using your Google or Facebook account. The registration is allowed for users from the eligible countries of at least eighteen years old unless the local jurisdictions require being older than eighteen.

Registration panel

18bet Sportsbook Review

The sportsbook services are provided by Delasport, a reputable software provider for online sportsbooks and casinos, famous for their high-quality solutions and modern approach to digital gambling.

The black and yellow sportsbook is pleasant for the eye and has pretty convenient navigation, allowing anyone to quickly switch between three main sections: Sports Betting, 18Bet Live Betting, and eSports. However, finding required markets can be uneasy as there are no quick links. You can opt for the European or Asian View and select a preferred odds format: American, Decimal, Fractional, Malaysian, Indonesian, and Hong Kong.

Still, you can find plenty of various sports markets for mainstream sports, so if you are not a fan of some special niche disciplines, it will be more than enough for you. Among the covered sports are Soccer, Tennis, Ice Hockey, Basketball, Table Tennis, eSports, Horse Racing, American Football, MMA, and more.

The betting limits depend on a particular event, but overall they are not very high, so the offer is not suitable for high-rollers.

Pre Match Line

18Bet offers many Asian Handicaps, which is not very typical for a European bookmaker, but it is not the only feature aimed at Asian customers. You can find in-depth coverage for Japanese and Chinese leagues with up to a hundred betting events in a single match and opt for the already mentioned Asian View. Overall, there are many Soccer events worldwide, and the total number of Soccer bet types exceeds two hundred; we will show you some of them using the real example of a real match line: a game between Arsenal and Brentford within the English Premier League, containing more than one hundred and thirty betting events. You can bet on the following markets:

• Match Result;
• Double Chance;
• Correct Score;
• Alternative Over/Under Goals;
• Both Teams To Score;
• Asian Handicap and Alternative Asian Handicap;
• Asian Over/Under Goals;
• Draw No Bet;
• Three-Way Handicap;
• Odd/Even Goals;
• Winning Margin;
• Own Goal;
• Home/Away Team Total Goals;
• Combined Markets;
• Total Corners;
• Number of Corners;
• Corners Asian Handicap;
• Cards, Asian Handicap, and more.

Betting Markets

There are no team or player props, but the number of various Asian handicaps is impressive and will become a good feature for exquisite punters.

Ice Hockey and Tennis also have pretty saturated lines, with Alternative Handicaps, and overall up to sixty-seventy betting markets to choose from. The other sports are covered traditionally, without any extraordinary offers. A horsebook is small and is limited by the most popular races in Germany, the United Kingdom, Canada, the United States, and Ireland. The other sports or unpopular events do not involve more than standard bets: handicaps, money lines, totals, or other traditional options.

Among the 18Bet perks is their eSports coverage, including top popular cybersports disciplines and up to three hundred events to bet on in a pre-game mode. The line involves the following games:

• Counter-Strike: GO;
• League of Legends;
• Valorant;
• Dota 2;
• Starcraft 2;
• Rainbow Six;
• Overwatch;
• King of Glory.

The number of markets varies from a single Money line to eight-ten bet types; the markets are usually limited by the number of carts in a particular game.

Live Betting

18Bet offers more than 40,000 events for live sports betting monthly and also proposes various Handicaps and special live markets for Soccer, Tennis, Basketball, Ice Hockey, and other games. The eSports are available for live betting, too, with the Map Winner, Total Maps Played, Map Handicap, Correct Map score, and other markets, added according to each discipline specificity.

There is no live streaming service, but you can watch animation depicting everything happening as the game progresses. 18Bet allows you to enable the Multiview service to monitor two events simultaneously. The odds are updated quickly and displayed with special signs, showing you if the odds went lower or higher. However, there is no Quick Bet option, so many players complain about changed odds or canceled bets.

Live betting

Betting Odds

If you look for better profit, we recommend paying attention to the Asian Handicap markets, which involve lower margins of 5,5%-5,9%. In rare cases, the odds include a margin lower than 5%; such price can be offered for the top Soccer and Basketball events, but generally, the average margin remains pretty high compared to the top online bookmakers.

18bet Casino Review

18bet online casino library 18bet offers extensive and offers a huge variety of different activities. Casino gaming offers are divided into several sections. You can opt for a Casino with various providers’ most popular slots and table games and a Live Dealer Casino. Besides, there are two more casinos: the one coming exclusively from the BetGames TV provider and a special section dedicated to miscellaneous games like Video Poker, Scratch Cards, or Casual Games.

18bet cooperates with reputable software providers, so you will find all popular titles in the libraries; among 18 bet’s partners is Play’N Go, Netent, Pragmatic Play, Microgaming, Booming Games, Leap, Endorphina, Evolution Gaming, Ezugi, and more. Overall, there are almost thirty gaming corporations providing their services to 18bet’s customers. Let’s overview the libraries and various game types in detail.

Slots

Slots occupy most of the library, which is not surprising, as there are thousands of existing online slots, and new titles are released constantly. 18bet collected more than a thousand slot machines, including featured games available exclusively for 18bet customers. You can search games by their popularity, rank them in alphabetical order, or sort them by a gaming provider. 18bet offers the following categories for slots:

• Top Games: the most popular titles with a large number of regular players; among them are the famous Sweet Bonanza, Big Buffalo, Ramses Book, Neptune’s Harem, and more. The selection involves progressive and classical fruit slots;
• Video Slots: the most modern games like Games of Thrones, Hyper Strike, 1000 Wishes, Gold Collector, etc.;
• New Games: all new releases, not older than a couple of months;
• Drop and Wins slots with instant cash prizes;
• Book of Slots: twenty-eight games from the Book series, for instance, Book of Immortals, Book of Diamonds, Book of Tattoo, Book of Santa, etc.;
• Megaways: a selection of twenty-eight Megaways slots like Buffalo King, Moriarty, Fishing Frenzy, Majestic, and more;
• Sports Games: Hockey League, Football Mania, The Champions, Knock-Out Football, and other games on the sports topic;
• Jackpot Slots: Diamond Blitz, The Wild Hatter, King Kong Cash, Bounty Raid.

Casino Games

Seventy-six titles are dedicated to table games, so customers have a comparatively big choice of Roulette, Blackjack, Video Poker, and Baccarat Games. The library includes different variants of the popular casino games like 3D European Roulette, Gem Roulette, 3D Baccarat, Dragon Tiger, Ride’M Poker, Classical Hold ’em, French Roulette, Trey Poker, Sic Bo, and many other options from Pragmatic Play, BetSoft, iSoftbet, Habanero, Tom Horn, and more.

A section powered by BetGames TV consists of ten titles: Speedy 7, 6+ Poker, Bet On Baccarat, Dice Duel, War Of Bets, Wheel Of Fortune, Lucky 5, Lucky 6, and Lucky 7. Under the Games tab, you will find many Asian-theme slots, Scratch Cards, and various Video Poker titles like Jacks Or Better, Aces and Eights, All Aces Poker, Bonus Deuces Wild, and more, overall more than twenty games. There are also casual games, for instance, Pachinko, Keno, Fu-88, Mega Money Rush, etc.

Live Casino

Live dealer games are provided by Ezugi, Pragmatic Play, and Asia Gaming; the games are divided into Live Roulette, Live Blackjack, Game Shows, Baccarat, and Poker:

• Roulette: Mega Roulette, Roulette Turkey, Roulette Macao, Roulette Italy, Roulette Azure, Auto Roulette, Multi-Wheel Roulette, and more;
• Poker: Casino Hold’em Live by Ezugi;
• Baccarat: Asian dealers Baccarat (including Baccarat, Dragon Tiger, and Roulette with Asian dealers), Speed Baccarat, Sic Bo;
• Game Shows: Mega Ball and Mega Roulette;
• Blackjack: Blackjack Azure, One Blackjack, Blackjack Live by Ezugi.

You can also find additional tables in the Games section.

Live dealers

Customer Service

18bet support could be called one of the strongest sides of the platform: they provide the customers with a professional and friendly service and offer convenient quick contact methods. However, it seems like they are willing to help with the minor problems and easy questions, but things may be different when it comes to major issues. The agents are available round-the-clock without weekends; the possible options are the following:

• Live Chat: all messages are replied to within a couple of minutes; you must select the topic of your inquiry for quicker help;
• Viber and Whatsapp call and messages;
• Email: replied within a couple of hours.

The research we made for this 18bet review showed that the customer support representatives monitor and respond to customers’ feedback left on various independent sources and do their best to solve the issues. However, some reviews contain complaints about controversial replies and lack of involvement in the problem, and even scam reports where users claimed customer support refused to help with payout requests or ignored withdrawal delay issues.

For simpler questions, there is a FAQ section containing information about accounts, deposits, withdrawals, betting rules, terms and conditions, and more. We would not call it the best FAQ ever as, in our opinion, it lacks many details and many important points remain uncovered.

18bet Bonuses

18bet offers several regular and seasonal promotions for existing and new customers; you can opt for one of the two welcome bonuses, claim free bets, cashback, or receive a personal offer. There are casino and sports bonuses, with various wagering requirements and restrictions; overall, the terms and conditions are fair enough to turn the special offers into additional profits.

Most promotions have particular country restrictions; for instance, you can not claim any bonuses if you are a resident of Australia, Burkina Faso, Estonia, Lithuania, Latvia, Moldova, Romania, and Ukraine. We recommend you read the terms and conditions carefully before you opt for any of the bonuses because many of them require special bonus codes and are not activated automatically.

Deposit and Withdrawal

Banking options are pretty standard for the European-facing bookmaker; still, the actual deposit and withdrawal methods vary depending on the chosen country and currency. Among the most commonly used systems are the following:

• Visa/Mastercard Credit and Debit Cards;
• Skrill;
• Skrill 1-Tap;
• Klarna;
• Neteller;
• PaySafeCard;
• EcoPayz;
• Euteller;
• Fast Bank Transfer;
• much better.

The minimum deposit is €10 for most options, and the maximum amount varies between €10,000 and €15,000, or the equivalent amount in the other currencies.

The withdrawals must be sent via the same method a customer used to top up their account, with some exceptions when it is technically impossible. The maximum withdrawal per week is €5,000, and 18Bet reserves the right to request a copy of the credit card or a screenshot from the e-wallet you use. Besides, you can be asked to confirm your identity by sending a passport copy or any bills with your name and address on them.

Special Betting Options

There is nothing much 18bet can offer when it comes to special services: it offers standard bet types: Single, Multiple, and System, does not have boosted odds or Best Odds Guaranteed for Horse Racing — so we can name only a few additional features, for instance:

• Match Results: 18Bet provides the results of matches in most disciplines; the results are available for the last seven days; the scores are given for the full time, or for the first half + full time;
• Cash Out: you can claim a refund of your stake before the match ends if the selected market is eligible for Cash Out; the option is available for particular pre-match and live bets.

Mobile Apps

18bet offers a sports and casino app for iOS and Android. The iOS app is available in the AppStore, and to download the Android version, you must visit 18Bet mobile site and use the apk file link to install the app.

The apps are not the most elaborated ones: although you can find all markets and casino games in the on-the-go format, contact customer support, and make deposits, the overall app performance leaves much to be desired. The iOS app has never been updated, so it seems 18Bet does not care much about developing a better mobile platform, bug fixing, or adding new features.

Our Verdict

Like many turnkey casinos, it does not stand out from hundreds of other digital sportsbooks and has a range of issues that seem very disturbing. The biggest of them is a vast number of complaints from the players who failed to receive their winnings. We did not manage to find proof of all complaints, but such feedback still raises hackles. 18Bet does not create the impression of a strong bookmaker full of lucrative offers and various activities. Besides, withdrawal fees for everyone who deposited less than €2,000 are annoying, too. Alongside mediocre odds and a limited betting offer, such drawbacks do not allow us to rate 18bet too high and recommend it to everyone. Still, the casino product is pretty decent and offers much more diversity than a sportsbook section, so 18bet might be a suitable place for slot and skill games lovers.

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